Privacy Policy

At Hard N Soft Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

  1. Personal Information:

    • When you place an order, register an account, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and shipping address.

  2. Payment Information:

    • We collect payment details, such as card information, through secure payment gateways. This information is processed only for completing the transaction and is not stored on our servers.

  3. Technical Information:

    • We collect non-personal data such as your IP address, browser type, operating system, and website usage patterns to improve our website’s functionality and user experience.

How We Use Your Information

We use the information collected for the following purposes:

  1. To process and fulfill your orders, including delivery and invoicing.
  2. To communicate with you regarding your orders, inquiries, or support requests.
  3. To send promotional emails or offers, only if you have opted in to receive such communications.
  4. To improve our website, products, and services through analytics and feedback.
  5. To comply with legal and regulatory obligations.

Sharing of Information

Hard N Soft Solutions does not sell, rent, or share your personal information with third parties, except in the following circumstances:

  1. Service Providers:

    • We may share your information with trusted third-party service providers (e.g., courier services or payment gateways) solely for the purpose of fulfilling your order.

  2. Legal Requirements:

    • We may disclose your information if required to do so by law or if necessary to protect our rights, comply with legal processes, or ensure the safety of our users.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties, provided they adhere to this Privacy Policy.

Data Security

We take appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Our website uses encryption protocols such as SSL to protect your data during transactions.
  • Access to personal data is restricted to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and usage patterns.

You can disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.

Your Rights

  1. Access and Update:

  2. Opt-Out:

    • You can opt out of receiving promotional emails by clicking the “unsubscribe” link in the email or contacting us directly.

  3. Data Deletion:

    • You may request the deletion of your personal information by contacting us. Please note that we may retain certain data for legal or business purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting them.

Changes to This Policy

Hard N Soft Solutions reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:

Effective Date: 10-12-2024

This Privacy Policy reflects our commitment to safeguarding your privacy. Thank you for trusting Hard N Soft Solutions.

Shopping Cart